We take every measure to ensure you receive exactly what you ordered. However, in the unlikely event that an incorrect item reaches you, please follow the steps below so we can make things right quickly:

Let Us Know

Please email us at hello@tacdelights.com within 3 days of receiving your order.
Do include:
Your order number
Clear photos of the product received

1. Review & Response
   Once we receive your email, our support team will review the details and get back to you within 2 working days (48 hours).
2. Return Pickup
   If your request is approved, we’ll arrange a pickup from your location at no additional cost.
3. If Pickup Isn’t Available
   In rare cases where pickup services are not accessible in your area, we’ll guide you through the self-return process. Standard courier charges for such returns will be reimbursed upon submission of the receipt.
4. After We Receive the Product
   Once the returned product is received and verified:
   We will dispatch the correct item immediately (subject to availability), or
   If the item is out of stock, we’ll issue a full refund to your original payment method.

To maintain the quality and safety of our products, certain items cannot be returned or refunded. Please note that we will not be able to process returns or refunds in the following situations:

• The product has been opened, used, or tampered with.
• The original packaging, labels, or safety seals are missing or damaged.
• The return request is raised more than 3 calendar days after delivery.
• The issue has occurred due to improper handling, misuse, or incorrect storage after delivery.

We understand that plans can change. You may cancel your order before it has been processed or shipped.
Once the order is fulfilled or dispatched, cancellations will unfortunately not be possible.

If you wish to cancel your order, please email us as soon as possible at hello@tacdelights.com with your Order ID.
Our team will review your request and confirm the cancellation if it meets the above conditions.

• Free shipping is available across all orders that meet the minimum cart value threshold, which will be displayed on our website.
• Orders below the threshold may incur a shipping fee, calculated and shown during the checkout.
• We currently do not support Cash on Delivery (COD) for U.S. orders. All orders must be prepaid.

• Once your refund request has been approved, the amount will be processed to your original method of payment within 5–10 business days.
  Processing time may vary depending on your bank or payment provider.
• If you haven’t received the refund within this period, please check with your bank or credit card company first, as there may be a slight delay in posting the transaction.
  If you still need assistance, please reach out to us at hello@tacdelights.com — we’ll be happy to help.

We’re here to help you.If you have any questions about your order, or need assistance with a return or refund, please reach out to us:

Brown Petalee Foods Inc, 
USA: 1001 S Main St, 500 Kalispeel, MT 59901-5635-016.

India: WeWork Lightbridge, Hiranandani Business Park, Mumbai - 400070

📧 Email: hello@tacdelights.com
🌐 Website: https://tacdelights.com